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Over the past 27 years, we think we've been asked pretty much every question that a parent might have when ordering and fitting EarBuddies™. We have published the definitive answers to these questions, along with all our advice and suggestions.

The most important information about EarBuddies™ is included in the main body of the website, and further information is provided in the Help menu. Please ensure you have read the main body of the website (including the Fitting Guide) and the Help section fully before emailing us.

For delivery queries see our Shopping and Shipping FAQs and for tracking queries, please use the tracking link on your order fulfilment email (sent when your order is dispatched).

If you believe that information is missing from the site and still have a query, please contact us using the form below. We will endeavour to respond within 3 working days. We cannot give advice on individual cases or comment upon photos, but if you need extra help, you can contact an EarBuddies™ Professional.